Public Classroom / Virtual Event

Lean Practitioner

$2200 + GST

Exemplar Global$300 + GST

Special Offer 5% off for enrolment for 2 or more people. Contact us for the discount coupon.
Code LPC01
Duration 3 Full Days – 9 am to 5 pm

08/08/2022 - 10/08/2022

08/08/2022 - 10/08/2022

18/07/2022 - 20/07/2022

18/07/2022 - 20/07/2022

Delivery Methods

Public Classroom/Virtual

Included Training, lunch & refreshments, and knowledge exam.
Other Delivery Methods


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Lean Practitioner

This Lean Practitioner course prepares participants to perform the role of a Lean Practitioner. The Lean Practitioner training materials comprise a comprehensive curriculum covering everything within the Lean Body of Knowledge required to successfully complete Lean Practitioner certification.

After achieving this qualification, Lean Practitioner contributes their knowledge and expertise utilising the PDSA methodology and the relevant Lean tools during the execution of a project in their work unit as a project manager under the supervision of a Lean Leader.

Lean Practitioner Course Assets

  • Lean Practitioner Course Material
  • Lean Practitioner project templates pack to be used for the Lean Project
  • Lean Practitioner Practice Test
  • Lean Practitioner Certification Exam
  • Lean Practitioner Project Portfolio (if applicable)
  • Six months project support service

Who Should Apply for the Course?

The Lean Practitioner certification program is perfect for participants with limited or no exposure to Lean Methodology who build an understanding of the Lean methodology at a basic level and then utilise that knowledge as a part of a project under the supervision of a Lean Leader.

Lean Practitioner Certification

After passing the knowledge exam, participants will be certified as Lean Practitioners.

As a bonus, if the participants want to apply their knowledge and complete a project, after successful completion of the Lean Practitioner Project Portfolio within 6 months, they will achieve another certificate that includes the project title. A project examination fee of $550+GST is payable if applicable.

The certificates will be granted under the Exemplar Global banner according to the ISO 18404 international standard.

The ISO 18404 Exemplar Global Certification also includes the following services free of charge for 12 months:

  • One year of graduate certification with Exemplar Global (in addition to the training certificate);
  • Access to Exemplar Global webinars and online events for graduates;
  • Access to Exemplar Global online resources, including The Auditor Online and regular Job Board notifications;
  • Ongoing support for an entrepreneurial career track for graduates and learners.

Introduction to Lean

  • What is Lean
  • Evolution of Lean
  • Lean Principles
  • Benefit of Lean
  • Lean Metrics
  • Individual and organisational changes
  • Ways of Working Lean
    • Respect for People
    • Gemba
    • PDCA
    • Visualisation
    • Standardisation
    • Teamwork
    • Learning by Doing
    • Lean Leadership


  • Lean Improvement approaches
    • Bottom-Up (Value Creation Drivers)
    • Top-Down (Hoshin Kanri)
  • Value Creation Drivers
    • Voice of Customer
    • Voice of Process
    • Voice of Business
    • Voice of Employee
    • Regulatory & Compliance
  • Lean Project Selection
  • Affinity Diagram
  • Kaizen
  • Team, Teamworking, Team Building, Team roles and responsibilities
  • Project Planning / Project Management
  • Communication Skills and Communication Planning
  • Motivation and Motivating Others
  • Lean Principles
  • Voice of Customer and Kano Model
  • Waste and Value
  • Eight Types of Waste (MUDA)
  • Value Analysis
  • Process Mapping Tools
    • Spaghetti Diagram
    • Process Flow Charts
    • Value Stream Map (VSM)
  • VSM – Current State
  • Flow, Batch Flow Vs. Single Piece Flow
  • Bottleneck and Takt Rate Analysis
  • Theory of Constraints (TOC)
  • Data, Sample and Population
  • Data Collection Plan
  • Ishikawa’s Basic Tools
    • Check Sheet
    • Cause and Effect (Fishbone) Diagram / 5 Whys technique
    • Pareto Chart
    • Histogram
    • Scatter Diagram
    • Stratification


  • Creative Thinking and Brainstorming
  • 5S (Sort, Set in order, Shine, Standardise, Sustain)
  • Standardised Work
  • Push Vs. Pull System
  • Just-In-Time (JIT)
  • Process Balancing
  • VSM – Future State
  • Strive for Perfection
    • PDCA
    • Improvement Kata

Check and Adjust

  • Poka Yoke (Mistake Proofing)
  • Visual Management and Control
  • Sustainability of improvement
  • Workplace Audit

Before you start with Lean Practitioner

As all Lean Practitioner topics are covered during the course, there is no formal prerequisite for the Lean Practitioner Certification.

I did this course which is packed with numerous tools I can then use later. I highly recommend this course as the trainer provides clear explanations and promotes in-class discussion, through which I learned the most. Another highlight of the course for me is that CBIS helps to assess/certify a project you choose to do later at work.

Zhaoyuan Li – Production Superintendent – Iluka Resources

Arash is a tremendous presenter who focuses his material around the needs of an organisation. He engages his audience and is flexible in adapting his material to their particular needs/level.

David Ranson – Deputy Director and Head of Forensic Services – Victorian Institute of Forensic Medicine

Lean Six Sigma is a process improvement program that combines two ideas: Lean as a collection of techniques for improving flow in the value stream, eliminating waste and reducing the time needed to provide products or services, and Six Sigma is a collection of techniques and methodology for uncovering root causes to understand and reduce variation, consequently improving the quality of products and services, substantially contributing to increased customer satisfaction.

By combining the two methodologies, Lean Six Sigma is a proven business management strategy that helps organisations operate more effectively and efficiently by reducing variation and waste.

The organisations will benefit from the Lean & Six Sigma training and application through:

  • Reducing wastes and consequently business costs
  • Increasing profit margin and enhance business compatibility
  • Improving the quality of products and services
  • Increasing customer satisfaction
  • Running the business more effectively and efficiently
  • Utilising an advanced problem-solving methodology to resolve the business issues
  • Increasing Employees’ empowerment, involvement and motivation

This will be achieved by performing interactive tasks, to achieve the following learning outcomes:

  • Understanding the purpose and scope of using Lean & Six Sigma methodology to tackle the identified issues
  • Understanding the purpose and scope of Lean & Six Sigma toolbox and application of each tool in the Lean & Six Sigma projects
  • Understanding associated project risks and the methods for mitigating or eliminating them
  • Understanding project management purpose and learning applying the project management tools to manages the Lean & Six Sigma projects
  • Facilitating the Lean & Six Sigma projects and managing team dynamics

The qualifications and the level of engagement of a project team are ranked in ISO 18404 international standards for Lean qualifications. Beginner is the introductory level of Lean certification which can be upgraded to the practitioner, leader and then Lean Expert, as the highest-ranked qualification. Lean Expert is accreditation for professionals who work as the Lean senior trainer, consultant or coach as their career.

More details

“Public Classroom” training is run based on a fixed schedule at a public training venue for a group of people from different organisations. We also offer the “Virtual” option on the same schedule as our Public training for the people who prefer to attend the courses virtually due to the COVID-19 pandemic, travelling constraints, etc.

“In-House” training is delivered on a more flexible schedule at the organisation’s premises for a group of internal people. For more details on the In-House training option, please refer to the In-House Training Page.

ISO 18404:2015 was launched by the International organisation for standardisation (ISO) in December 2015 as a new International Standard for both organisations and individuals as competent practitioners of both Lean and/or Six Sigma;
Candidates will be expected to demonstrate that they have an adequate level of competence, an amalgamation of education, training, skills and experience necessary to fulfil their roles.

CBIS is the FIRST Exemplar Global Recognised Training Provider (RTP) worldwide to be able to run the ISO 18404 examinations for Lean, Six Sigma and Lean & Six Sigma Certifications. More details on the training courses…
CBIS also offers Coaching and Consulting services for documenting and implementing business process improvement framework and assist its clients with ISO 18404 certification for organisations. More details…

Depending on the Lean & Six Sigma Program, the templates are provided in various formats including word, excel, etc. as a part of the training package. You are entitled to use them for your project but are not permitted to share them with others. All templates are owned by CBIS and copyrighted.

Completion of a project is not mandatory to get certified, but as a bonus, if the participants want to apply their knowledge and complete a project, after successful completion of the Project Portfolio within 6 months, they will achieve another certificate that includes the project title. Project submission and the second certificate is not applicable for “Lean Beginner”.

As part of our service, CBIS will support you after the course by reviewing and auditing your project.

The fee for the project examination is:

  • $550+GST for Lean Practitioner
  • $850+GST for Lean Leader
  • $1400+GST for Lean Expert

For “Lean” training programs, Minitab or any other statistical software is not used.

As we do not teach Minitab or any other software for “Lean” training programs, bringing your own computer is not required.

There are several accreditation bodies in existence including, IASSC, ASQ, Exemplar Global, The Council for Six Sigma Certification, 6sigmastudy, etc. Each body of knowledge may differ, but all are credible. Some, such as ASQ requires an affidavit for your project work, but others provide knowledge-based certification exams and do not require a project submission.

Amongst the above-mentioned accreditation bodies, Exemplar Global follows ISO 18404 International Standard as its Body of Knowledge (BoK), but others follow their own BoK.

You can if you would like, but you do not have to. Alternatively, you can pay us your exam fee as well while you are paying your training fee during your enrolment through our website.

As the fee is paid to CBIS for both the training and the exam, no international fee is applied. Payments can be made using all major credit cards (Visa, MasterCard, American Express), PayPal Google Pay, Apple Pay or through a Direct Bank Transfer. A receipt will be emailed to you after the payment is made.

Here are the account details for the Direct Bank Transfer:

  • The Commonwealth Bank of Australia(CBA)
  • BSB: 063000
  • Account number: 12359365
  • Account holder: Comprehensive Business Improvement Solutions (CBIS)

As a part of the training package, CBIS will provide participants with a practice test paper that is practised during the training course.

The number of questions differs depending on the Lean programs listed below. The exam duration and pass mark are also included:

  • Lean Beginner: 30 multiple-choice and true/false questions – 45 Minutes  – Pass mark is 70%.
  • Lean Practitioner: 70 multiple-choice and true/false questions – 2 hours Pass mark is 70%.
  • Lean Leader: 100 multiple-choice and true/false questions – 3 hours Pass mark is 70%.
  • Lean Expert: 150 multiple-choice and true/false questions – 4 hours Pass mark is 70%.

All the exams are closed book and proctored. If required, all formulas and tables one will need during the examination are provided in a reference document. Scratch paper is also furnished to candidates but must be destroyed prior to leaving the testing facility.

You can retake the exam and pay for the exam fee only. A retake exam cannot be undertaken more than once within a 2-week period and cannot be taken more than a total of three times within a 3-month period.

All certificates are granted for a period of three years from the time the candidate has received their Certification.

After that time, an Elapsed Status will then be applied to the Certification unless the participant has successfully been recertified via submitting project(s) portfolio or passing the recertification exam. Recertification exams are abbreviated versions of the Certification Exams. The number of questions and the duration is half and the Pass mark is 70%.

There are both web-based and paper-based exams available.


In the combined training, different programs are combined to make the course relevant to all participants, despite differing levels of understanding and knowledge. The combined training courses are delivered as per the schedule below:

  • Day 1: Beginner
  • Day 2-3: Beginner to Practitioner Upgrade
  • Day 1-3: Lean Practitioner
  • Day 4-5: Lean Practitioner to Leader Upgrade
  • Day 1-5: Lean Leader
  • Day 6-10: Lead Leader to Expert Upgrade
  • Day 1-10: Lean Expert

Melbourne: Level 1, 2 & 11, 440 Collins Street, Melbourne VIC 3000
Sydney: Level 11,12,13 & 15, 60 Margaret Street, Sydney NSW 2000
Brisbane: Level 3 & 24, 288 Edward Street, Brisbane QLD 4000
Perth: Parmelia House, Ground Floor & Level 4, 191 St Georges Terrace, Perth WA 6000

Public parking is available near each venue. The details will be provided shared in the confirmation letter, along with the contact information of the other details with the enrolled participants.

All CBIS facilitators are qualified trainers with over 15 years of experience in process improvement and Lean & Six Sigma training, consulting and coaching.

Trainees who give written notice to cancel or postpone their enrolment up to 30 days prior to the commencement of training will be entitled to a 90% refund of fees paid after deducting 10% administration fees. Alternatively, a substitute candidate can attend at no additional cost.

Trainees who give written notice to cancel or postpone their enrolment between 20 and 30 days prior to the commencement of training will be entitled to a 50% refund of the fee. Alternatively, a substitute candidate can attend at no additional cost.

Trainees who give written notice to cancel or postpone their enrolment within 10 days of training or after a training program has commenced will not be entitled to a refund of fees. Alternatively, a substitute candidate can attend at no additional cost.

More details

If the training course gets cancelled by CBIS for any reason such as a limited number of participants or COVID-19 restrictions, the trainee will be entitled to a full refund of fees paid or will be enrolled for the next available course.

At CBIS, we are proud to offer the full gamut of business improvement, consulting and coaching services to assist our clients with implementing Lean, Six Sigma and Lean Six Sigma projects throughout the whole organisation. For more details, please refer to our consulting and coaching services.

Yes. We have named our business “CBIS” or Comprehensive Business Improvement Solutions. It is all about sharing our comprehensive solutions with you to improve your business.

For more details on our training programs, coaching and consulting services, please contact us.

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