Six Sigma Master Black Belt Course Overview
This Six Sigma Master Black Belt course prepares participants to perform the role of a Six Sigma Master Black Belt. The Six Sigma Master Black Belt training materials comprise a comprehensive curriculum covering everything within the Six Sigma Body of Knowledge required to successfully complete Master Black Belt certification. After achieving this qualification, Master Black Belts utilise the extensive acquired DMAIC methodology and the advanced tools during the execution of a project as a coach and consultant, as well as coach and mentor a team of Green Belts and Black Belts.
Six Sigma Master Black Belt Course Duration
10 Full Days – 9 am to 5 pm
Six Sigma Master Black Belt Certification
After passing the knowledge exam and successful completion of the Six Sigma Master Black Belt Project Portfolio within 6 months, participants will be certified as Six Sigma Master Black Belt.
The certificate will be granted under Exemplar Global banner according to ISO 18404 international standard and includes the project title.
Refer to FAQs for more details.
Six Master Black Belt Course Assets
- Pre-course On-line Introduction Video
- Master Black Belt Course Material (Hard Copy)
- Minitab Exercises Manual (Hard Copy)
- Data files for Minitab practices
- One-month Minitab exercise support
- Master Black Belt project templates pack to be used for the Six Sigma Project
- Master Black Belt practice test
- Master Black Belt Certification Exam
- Master Black Belt Project Portfolio
- Six months project support service
Who Should Apply for the Course?
The Six Sigma Master Black Belt certification program is perfect for participants with limited or no exposure to Six Sigma who want to achieve their Six Sigma Master Black Belt Certificate without achieving Yellow Belt, Green Belt and Black Belt Certificates. The Six Sigma Black Belt Body of Knowledge is covered in the first 7-days with the additional topics covered in the remaining 3-days for upgrading to Six Sigma Master Black Belt.
Introduction to Six Sigma
- What is Six Sigma?
- Six Sigma History
- DMAIC Methodology
- DMAIC Vs. DMADV
- Team, Teamworking, Team Building, Team roles and responsibilities
- Creative Thinking and Brainstorming
- Generating Project Ideas
- Balanced Scorecard (BSC)
- Hoshin Planning
- Affinity Diagram
- Project Selection Matrix
- Stakeholders Analysis
- Project Risk Assessment
- Project Planning / Project Management
- Communication Skills and Communication Planning
- Project Charter
- Cost of Poor Quality (COPQ)
- Process Definition
- Voice of Customer (VOC)
- Critical to Quality (CTQ)
- · Quality Function Deployment (QFD)
- C&E (Fishbone) Diagram
- Pareto Chart
- C&E Matrix (X-Y Diagram)
- Different types of Data
- Inferential and descriptive statistics
- Population and Sampling
- Sample Size Calculation
- Data Collection Plan
- Measurement System Analysis (MSA)
- Accuracy and Precision
- Repeatability & Reproducibility (G R&R)
- Attribute MSA (KAPPA)
- Destructive Measurement Systems
- Statistical Measures (Mean, Median, Mode, Range, Variance, Standard Deviation, Skewness, Kurtosis)
- Different Types of Variation
- Normal Distribution and Normality
- Data Transformation, Box Cox, Johnson
- Run Chart
- Individual Control Chart
- Discrete Statistical Distributions (Binomial, Poisson)
- Normal and standardised normal distributions
- Central Limit Theorem
- Process Capability Indices (Cp, Cpk, Pp, Ppk)
- Short Term and Long Term Sigma Level
- Process Mapping Tools (SIPOC, Spaghetti Diagram, Process Flow Chart, etc.)
- Theory of Constraints (TOC)
- Graphical Cause Validation Tools (Fishbone Diagram, 5 Whys, …)
- Statistical Cause Validation Tools
- Box Plot, Dot Plot, Main Effect Plot, Multi-vari Chart
- Hypothesis Test
- Chi-square Test
- Scatter Plot and Correlation
- Simple Linear Regression
- Non-Linear Regression
- Multiple Linear Regression
- Logistic Regression
- Improvement Strategy
- Design of Experiment (DOE)
- Advanced DOE (Taguchi Designs,…)
- Cost-Benefit Analysis
- Improvement Solution Selection
- Resistance Management and Force Field Analysis
- Change Management
- Motivation and Motivating Others
- Project Pilot
- Project Planning
- Control Plan
- Training Design and Delivery
- Self-Review and Self Development
- Individual and organisational changes
- Statistical Process Control
- Variable Control Charts (Xbar-R, Xbar-S, …)
- Attribute Control Charts (C chart, P chart, ..)
- Advanced Control Charts (EWMA, CUSUM,…)
- Before and After Analysis
- Presentation and Report Writing Skills
- Project Closure
- Additional topics
- Design for Six Sigma (DFSS)
Before you Start with Six Sigma Master Black Belt
As all Six Sigma Master Belt topics are covered during the course, there is no formal prerequisite for the Lean Six Sigma Master Black Belt Certification. Advanced numeracy and statistical knowledge is required.
This is a new course which will be run in near future.
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What is the difference between "Lean", "Six Sigma" and "Lean Six Sigma"?
Lean Six Sigma is a process improvement program that combines two ideas: Lean as a collection of techniques for improving flow in the value stream, eliminating waste and reducing the time needed to provide products or services, and Six Sigma is a collection of techniques and methodology for uncovering root causes to understand and reduce variation, consequently improving the quality of products and services, substantially contributing to increased customer satisfaction.
By combining the two methodologies, Lean Six Sigma is a proven business management strategy that helps organisations operate more effectively and efficiently by reducing variation and waste.
What is the benefit of Lean & Six Sigma for organisations?
The organisations will benefit from the Lean & Six Sigma training and application through:
- Reducing wastes and consequently business costs
- Increasing profit margin and enhance business compatibility
- Improving quality of products and services
- Increasing customer satisfaction
- Running the business more effectively and efficiently
- Utilising an advanced problem-solving methodology to resolve the business issues
- Increasing Employees’ empowerment, involvement and motivation
What is the benefit of Lean & Six Sigma for individuals?
This will be achieved by performing interactive tasks, to achieve the following learning outcomes:
- Understanding the purpose and scope of using Lean & Six Sigma methodology to tackle the identified issues
- Understanding the purpose and scope of Lean & Six Sigma toolbox and application of each tool in the Lean & Six Sigma projects
- Understanding associated project risks and the methods for mitigating or eliminating them
- Understanding project management purpose and learning applying the project management tools to manages the Lean & Six Sigma projects
- Facilitating the Lean & Six Sigma projects and managing team dynamics
What is the difference between "Yellow Belt", "Green Belt", "Black Belt" and "Master Black Belt"?
In the Lean Six Sigma environment, the qualifications and the level of engagement of a project team are ranked by different belt colours, which is a concept borrowed from Eastern martial arts. Yellow Belt is the first recognised level of Lean Six Sigma certification which can be upgraded to Green Belt and then Black Belt as the second and third recognised levels. Master Black Belts (MBB), as the highest ranked belt, is a common accreditation for professionals who work as the Lean Six Sigma senior trainer, consultant or coach as their career.
What is the difference between "Public Training" and "In-House Training"?
“Public Training” is run based on a fixed schedule at a public training venue for a group of people from different organisations, whereas ͞”In-House” training is delivered on a more flexible schedule at the organisation’s premises for a group of internal people. For more details on the In-House training option, please refer to the In-House Training Page.
What is ISO 18404 standard?
ISO 18404:2015 was launched by International organisation for standardisation (ISO) in December 2015 as a new International Standard for both organisations and individuals as competent practitioners of both Lean and/or Six Sigma;
Candidates will be expected to demonstrate that they have an adequate level of competence, an amalgamation of education, training, skills and experience necessary to fulfil their roles. So, completion of a lean and/or six sigma projects is required in ISO 18404.
What are CBIS services regarding ISO 18404?
CBIS is the FIRST and ONLY Exemplar Global Certified TPECS (Training Provider and Examiner Certification Scheme) Provider worldwide to be able to run the ISO 18404 examinations for Lean, Six Sigma and Lean & Six Sigma Certifications. More details on the training courses…
CBIS also offers coaching and consulting services for documenting and implementing business process improvement framework and assist its clients with ISO 18404 certification for organisations. More details…
What is DUAL Certification?
As CBIS is the ONLY Lean Six Sigma training service provider worldwide who is accredited by IASSC, for Lean Six Sigma Yellow, Green and Black Belts and also is Exemplar Global certified TPECS Provider, it offers DUAL certification, one at the end of the course and after passing the exam from IASSC and the other one after completion of the Lean Six Sigma Project under Exemplar Global banner and in compliance with ISO 18404 standard.
What are the templates and am I allowed to use the templates for my projects?
Depending on the Lean & Six Sigma Program, the templates are provided in various formats including word, excel, etc. as a part of the training package. You are entitled to use them for your project, but are not permitted to share them with others. All templates are owned by CBIS and subject to copyright.
Do I need to complete a project to get my certificate?
It depends on the Six Sigma program. For some of the programs such as “Yellow Belt”, you are not expected to complete a project, but for the “Green Belt”, “Black Belt” and “Master Black Belt” programs, according to ISO 18404 Body of Knowledge, completion of project within 6 months after the training and final test is mandatory.
After successful submission of the project, “certificate of attainment” will be granted under Exemplar Global banner according to ISO 18404 international standard and includes the project title, otherwise “certificate of attendance” will be granted.
The certificate will be granted under Exemplar Global banner according to ISO 18404 international standard.
As part of our service, CBIS will support you after the course by reviewing and auditing your project.
Cost of project examination is:
- $550+GST for Green Belt
- $860+GST for Black Belt
- $1400+GST for Master Black Belt
Do I need to buy and install Minitab in advance?
No, you do not have to buy the Minitab software license as we use the free trial version during the course. You may purchase the software afterwards if you would like to use it after the course and for your project. If it is not installed on your computer before the training, we will help you to install it during the course.
Should I use my own computer during the course?
Yes. If the course includes Minitab exercises, all participants will use their own equipment such as Laptop, Tablet, etc. Please make sure that Minitab can be installed on your equipment. You will need to check the authorisation requirements as well as the operating system, including Windows, Mac, etc.
What is the difference between various accreditation bodies?
There are several accreditation bodies in existence including, IASSC, ASQ, Exemplar Global, The Council for Six Sigma Certification, 6sigmastudy, etc. Each body of knowledge may differ, but all are credible. Some, such as ASQ, or Exemplar Global requires an affidavit of for your project work, but others (such as IASSC) provide knowledge based certification exams and do not have a project requirement.
Amongst above-mentioned accreditation bodies, Exemplar Global follows ISO 18404 International Standard as its Body of Knowledge (BoK), but others follow their own BoK.
How can I pay training and certification fee?
As the fee is paid to CBIS for both the training and the exam, no international fee is applied. Payments can be made using all major credit cards (Visa, MasterCard, American Express), PayPal (2.6% surcharge is applied) or through direct bank transfer. A receipt will be emailed to you after the payment is made.
Here is the account details for direct bank transfer:
- The Commonwealth Bank of Australia
- BSB: 063000
- Account number: 1235 9365
- Account holder: Comprehensive Business Improvement Solutions (CBIS)
- SWIFT Code: CTBAAU2S
For Payment via PayPal, please contact us.
How can we prepare for the final exam?
As a part of training package, CBIS will provide participants with a practice test paper before the final exam.
How many questions are in the final exam?
The number of questions differs depending on the Six Sigma programs listed below. The exam duration and pass mark are also included:
- Six Sigma Yellow Belt: 60 multiple-choice and true/false questions – 2 hours – Pass mark is 70%.
- Six Sigma Green Belt: 100 multiple-choice and true/false questions – 3 hours – Pass mark is 70%.
- Six Sigma Black Belt: 150 multiple-choice and true/false questions – 4 hours – Pass mark is 70%.
- Six Sigma Master Black Belt: 200 multiple-choice and true/false questions – 5 hours – Pass mark is 70%.
Is the final exam open book or closed book?
All the exams are closed book and proctored. All formulas and tables one will need during the examination are provided in a reference document. Scratch paper is also furnished to candidates but must be destroyed prior to leaving the testing facility.
What if I do not pass the exam?
A retake exam cannot be undertaken more than once within a 2-week period and cannot be taken more than a total of three times within a 3-month period.
Do I need to get recertified or is my certificate valid in perpetuity?
Except “Six Sigma Yellow Belt” Program, the certificates for other Six Sigma programs are granted for a period of three years from the time the candidate has received their Certification. After that time, an ͞Elapsed Status͟ will then be applied to the Certification unless the participant has successfully submitted the project(s) portfolio.
Cost of project examination is:
- $280+GST for Green Belt
- $430+GST for Black Belt
- $700+GST for Master Black Belt
Is the final exam online?
No. The final exams for Six Sigma programs are paper-based.
What does Combined training mean?
In the combined training, different programs are combined to make the course relevant to all participants, despite differing levels of understanding and knowledge. The combined training courses are delivered as per the schedule below:
- Day 1: Six Sigma Yellow Belt
- Day 2-3: Six Sigma Yellow to Green Belt Upgrade
- Day 1-3: Six Sigma Green Belt
- Day 4-7: Six Sigma Green to Black Belt Upgrade
- Day 1-7: Six Sigma Black Belt
- Day 8-10: Six Sigma Black to Master Black Belt Upgrade
- Day 1-10: Six Sigma Master Black Belt
Where is the venue for the classroom courses? Is there any parking available?
Melbourne: Level 1, 2 & 11, 440 Collins Street, Melbourne VIC 3000
Sydney: Level 11,12,13 & 15, 60 Margaret Street, Sydney NSW 2000
Brisbane: Level 3 & 24, 288 Edward Street, Brisbane QLD 4000
Perth: Parmelia House, Ground Floor & Level 4, 191 St Georges Terrace, Perth WA 6000
The public parking is available near each venue. The details will be provided shared in the confirmation letter, along with the contact information of the other details with the enrolled participants.
Who are the facilitators for the Lean & Six Sigma training courses?
All CBIS facilitators are qualified trainers with over 15 years of experience in process improvement and Lean & Six Sigma training, consulting and coaching.
Can I cancel or postpone my enrolment?
- Trainees who give written notice to cancel their enrolment up to 30 days prior to the commencement of a training will be entitled to a 90% refund of fees paid after deducting 10% administration fees. Alternatively, a substitute candidate can attend at no additional cost.
- Trainees who give written notice to cancel their enrolment between 20 and 30 days prior to the commencement of a training will be entitled to a 50% refund of fee. Alternatively, a substitute candidate can attend at no additional cost.
- Trainees who give written notice to cancel their enrolment within 20 days of a training or after a training program has commenced will not be entitled to a refund of fees. Alternatively, a substitute candidate can attend at no additional cost.
- If the training course gets cancelled by CBIS for any reason such as limited number of participants, the trainee will be entitled to a full refund of fees paid, or will be enrolled for the next available course.
What if CBIS cancels a training course?
If the training course gets cancelled by CBIS for any reason such as limited number of participants, the trainee will be entitled to a full refund of fees paid, or will be enrolled for the next available course.
Does CBIS offer Lean Six Sigma coaching and consulting services as well?
At CBIS, we are proud to offer the full gamut of business improvement, consulting and coaching services to assist our clients with implementing Lean, Six Sigma and Lean Six Sigma project throughout the whole organisation. For more details, please refer to our consulting and coaching services.
What does CBIS mean? Is it an Acronym?
Yes. We have named our business “CBIS” or Comprehensive Business Improvement Solutions. It is all about sharing our comprehensive solutions with you to improve your business.
Whom should I contact if I need more details?
For more details on our training programs, coaching and consulting services, please contact us.
- Six Sigma
- Lean Six Sigma
- Lean & Six Sigma Auditing