The success or failure of an organisation is largely dependent on the caliber of the people working there. Without training and upskilling people, as their most important assets, organisations cannot progress and prosper.
To assist companies to achieve these goals, CBIS offer different training options such as in house or public training.
Due to the benefits outlined below, many organisations are opting for an in-house training option.
Cost per head is normally less than public courses as the training is delivered in the organisation’s premises without an administration cost for the training service provider., In-house training is usually a more cost-effective option if there is a group of 5 or more people involved. Furthermore, travel cost can be saved particularly if the training centre is in other cities or countries.
In house training allows the trainer to be more flexible in terms of scheduling the training sessions (date, time and duration). The training can be delivered as multiple blocks over a couple of weeks rather than an intensive option delivered in a couple of consecutive days This approach helps an organisation to achieve a better outcome.
It allows the trainer to share more relevant examples and case studies involving the organisation’s industry, product and services. The group exercises and workshops are also focused on the relevant industry rather than using generic examples This helps participants to relate to the course materials, which leads to a better outcome.
Conducting the course at the participants workplace is more convenient as they are already familiar with the environment. They are also readily available if they are needed in the workplace.
Having a diverse team of people from the same organisation engaged in an interactive training environment will improve teamwork, employee morale and team bonding. A multi-disciplinary approach will bring fresh ideas, valuable knowledge and expertise from the individuals to the team and result more effective training. It will increase the chance of utilising the knowledge in a practical way in a real-life scenario as the whole team are on the same page.
What is the difference between "Lean", "Six Sigma" and "Lean Six Sigma"?
Lean Six Sigma is a process improvement program that combines two ideas: Lean as a collection of techniques for improving flow in the value stream, eliminating waste and reducing the time needed to provide products or services, and Six Sigma is a collection of techniques and methodology for uncovering root causes to understand and reduce variation, consequently improving the quality of products and services, substantially contributing to increased customer satisfaction.
By combining the two methodologies, Lean Six Sigma is a proven business management strategy that helps organisations operate more effectively and efficiently by reducing variation and waste.
What is the benefit of Lean & Six Sigma for organisations?
The organisations will benefit from the Lean & Six Sigma training and application through:
- Reducing wastes and consequently business costs
- Increasing profit margin and enhance business compatibility
- Improving quality of products and services
- Increasing customer satisfaction
- Running the business more effectively and efficiently
- Utilising an advanced problem-solving methodology to resolve the business issues
- Increasing Employees’ empowerment, involvement and motivation
What is the benefit of Lean & Six Sigma for individuals?
This will be achieved by performing interactive tasks, to achieve the following learning outcomes:
- Understanding the purpose and scope of using Lean & Six Sigma methodology to tackle the identified issues
- Understanding the purpose and scope of Lean & Six Sigma toolbox and application of each tool in the Lean & Six Sigma projects
- Understanding associated project risks and the methods for mitigating or eliminating them
- Understanding project management purpose and learning applying the project management tools to manages the Lean & Six Sigma projects
- Facilitating the Lean & Six Sigma projects and managing team dynamics
What is the difference between Lean "Beginner", "Practitioner", "Leader" and "Expert"?
The qualifications and the level of engagement of a project team are ranked in ISO 18404 international standards for Lean qualifications. Beginner is the introductory level of Lean certification which can be upgraded to practitioner, leader and then Black Belt. Lead Expert, as the highest ranked qualification, is a common accreditation for professionals who work as the Lean senior trainer, consultant or coach as their career.
What is the difference between "Yellow Belt", "Green Belt", "Black Belt" and "Master Black Belt"?
In the Lean Six Sigma environment, the qualifications and the level of engagement of a project team are ranked by different belt colours, which is a concept borrowed from Eastern martial arts. Yellow Belt is the first recognised level of Lean Six Sigma certification which can be upgraded to Green Belt and then Black Belt as the second and third recognised levels. Master Black Belts (MBB), as the highest ranked belt, is a common accreditation for professionals who work as the Lean Six Sigma senior trainer, consultant or coach as their career.
What is the difference between "Public Training" and "In-House Training"?
“Public Training” is run based on a fixed schedule at a public training venue for a group of people from different organisations, whereas ͞”In-House” training is delivered on a more flexible schedule at the organisation’s premises for a group of internal people. For more details on the public training option, please refer to the Classroom Training Page.
What are the templates and am I allowed to use the templates for my projects?
Depending on the Lean & Six Sigma Program, the templates are provided in various formats including word, excel, etc. as a part of the training package. You are entitled to use them for your project, but are not permitted to share them with others. All templates are owned by CBIS and subject to copyright.
Do I need to complete a project to get my certificate?
It depends on the Lean, Six Sigma or Lean Six Sigma program. For some of the programs such as “Lean Beginner” and “Yellow Belt”, you are not expected to complete a project, but for other programs, according to ISO 18404 Body of Knowledge, completion of project within 6 months after the training and final test is mandatory.
As we offer DUAL Certification, an IASSC certificate will be granted for Lean Six Sigma Yellow, Green and Black Belt programs even if you do not complete a project, but after successful submission of the project, another “certificate of attainment” will be granted under Exemplar Global banner according to ISO 18404 international standard and includes the project title. For other peograms, “certificate of attendance” will be granted if a project is not successfully submitted within six monbths.
As part of our service, CBIS will support you after the course by reviewing and auditing your project.
Cost of project examination is:
- $280+GST for Lean Practitioner or SS/LSS Green Belt
- $430+GST for Lean Leader or SS/LSS Black Belt
- $700+GST for Lean Expert or SS/LSS Master Black Belt
Do I need to buy and install Minitab in advance?
For “Lean” training programs, Minitab or any other statistical software is not used.
For “Six Sigma” and “Lean Six Sigma” programs, you do not have to buy the Minitab software license as we use the free trial version during the course. You may purchase the software afterwards if you would like to use it after the course and for your project. If it is not installed on your computer before the training, we will help you to install it during the course.
Should I use my own computer during the course?
As we do not teach Minitab or any other software for “Lean” training programs, brining your own computer is not required.
For “Six Sigma” or “Lean Six Sigma” programs, all participants will use their own equipment such as Laptop, Tablet, etc. Please make sure that Minitab can be installed on your equipment. You will need to check the authorisation requirements as well as the operating system, including Windows, Mac, etc.
What is the difference between various accreditation bodies?
There are several accreditation bodies in existence including, IASSC, ASQ, Exemplar Global, The Council for Six Sigma Certification, 6sigmastudy, etc. Each body of knowledge may differ, but all are credible. Some, such as ASQ, or Exemplar Global requires an affidavit of for your project work, but others (such as IASSC) provide knowledge based certification exams and do not have a project requirement.
Amongst above-mentioned accreditation bodies, Exemplar Global follows ISO 18404 International Standard as its Body of Knowledge (BoK), but others follow their own BoK.
Should I pay IASSC for the exam directly?
No. As the IASSC exam fee is included, you do not need to pay an exam fee separately if you are enrolled for our training. If you are not enrolled for our training, you can contact either IASSC or CBIS for the web-based or paper-based exam. If participants are interested an exam can be booked through the IASSC website directly. The exam fee is $195 (USD), $295 (USD) and $395 (USD) for Yellow Belt, Green Belt and Black Belt exams, respectively.
How can I pay training and certification fee?
As the fee is paid to CBIS for both the training and the exam, no international fee is applied. Payments can be made using all major credit cards (Visa, MasterCard, American Express), PayPal (2.6% surcharge is applied) or through direct bank transfer. A receipt will be emailed to you after the payment is made.
Here is the account details for direct bank transfer:
- The Commonwealth Bank of Australia
- BSB: 063000
- Account number: 1235 9365
- Account holder: Comprehensive Business Improvement Solutions (CBIS)
- SWIFT Code: CTBAAU2S
For Payment via PayPal, please contact us.
How can we prepare for the final exam?
As a part of training package, CBIS will provide participants with a practice test paper before the final exam.
How many questions are in the final exam?
The number of questions differ depending on the training programs. For more details, please read the relevant “Lean”, “Six Sigma”, “Lean Sis Sigma” and “Auditing” page for classroom trainings.
Is the final exam open book or closed book?
All the exams are closed book and proctored. All formulas and tables one will need during the examination are provided in a reference document. Scratch paper is also furnished to candidates but must be destroyed prior to leaving the testing facility.
What if I do not pass the exam?
A retake exam cannot be undertaken more than once within a 2-week period and cannot be taken more than a total of three times within a 3-month period. A retake exam can be arranged at 70% of the original exam fee.
Do I need to get recertified or is my certificate valid in perpetuity?
Except ISO 18404 “Internal Auditing” and “Lead Auditing” programs, The certificates are granted for a period of three years from the time the candidate has received their Certification. After that time, an ͞Elapsed Status͟ will then be applied to the Certification unless the participant has successfully been recertified. Recertification exams are abbreviated versions of the Certification Exams. For more details regarding the number of questions, duration, pass mark and relevant fee, please read the relevant “Lean”, “Six Sigma” or “Lean Sis Sigma” page for classroom trainings.
Is the final exam online?
There are both web-based and paper-based exams available for Lean Six Sigma Yellow, Green and Black Blet Programs (IASSC exams).
For other courses, only paper-based exam is available.
What does Combined training mean?
In the combined training, different programs are combined to make the course relevant to all participants, despite differing levels of understanding and knowledge.
For more details, please read the relevant “Lean”, “Six Sigma”, “Lean Sis Sigma” and “Auditing” page for classroom trainings.
Where is the venue for the classroom courses? Is there any parking available?
The In-House training courses are held at the client’s premises.
Who are the facilitators for the Lean & Six Sigma training courses?
All CBIS facilitators are qualified trainers with over 15 years of experience in process improvement and Lean & Six Sigma training, consulting and coaching.
Can I cancel or postpone my enrolment?
Trainees who give written notice to cancel their enrolment up to 30 days prior to the commencement of a training will be entitled to a 90% refund of fees paid after deducting 10% administration. Alternatively, a substitute candidate can attend at no additional cost. Trainees who give written notice to cancel their enrolment between 20 and 30 days prior to the commencement of a training will be entitled to a 50% refund of fees paid or a substitute candidate can attend the course with no additional fee. Trainees who give written notice to cancel their enrolment within 10 days of a training or after a training program has commenced will not be entitled to a refund of fees. Alternatively, a substitute candidate can attend at no additional cost.
Does CBIS offer Lean Six Sigma coaching and consulting services as well?
At CBIS, we are proud to offer the full gamut of business improvement, consulting and coaching services to assist our clients with implementing Lean, Six Sigma and Lean Six Sigma project throughout the whole organisation. For more details, please refer to our consulting and coaching services.
What does CBIS mean? Is it an Acronym?
Yes. We have named our business “CBIS” or Comprehensive Business Improvement Solutions. It is all about sharing our comprehensive solutions with you to improve your business.
Whom should I contact if I need more details?
For more details on our training programs, coaching and consulting services, please contact us.